How it works

Your reputation

Your reputation reflects what you contribute to the community. The more you give, the easier it is to receive. Here we explain step by step what adds points, what takes points off, and what happens to your place on the list when donors choose who to give to.

Everyone starts at zero. You don't need anything to join. Your reputation rises when you take part. If you commit to pick something up and don't go, points can go down —even below zero—, but you can always earn them back by giving or completing handoffs.

Your reputation goes up

How to earn points

Taking part is what builds your reputation. There are three ways to add points, and giving always counts the most.

+15
Your first donation
The first time you hand an item to someone, you get an extra boost to start on the right foot.
First time only
+10
Each donation after that
Every time you give something again and the handoff is completed, your reputation goes up again.
Every time you give
+1
Receiving an item
When you pick up something you've been given and the handoff is completed, you also gain one point.
Every time you receive
When points go down

When points go down

It only happens in one situation: committing to pick up an item and not showing up. When someone sets something aside for you and you don't go, they're left waiting. If it happens again without a handoff in between, a few more points come off each time.

−10The first time you don't show up to pick up an item, 10 points come off.
1st time−10You don't show up to pick up.
2nd time−20It happens again without completing any handoff.
3rd time−30And so on — a bit more with each repeat, until you complete a handoff.

If it happens again before you complete a handoff, a little more comes off each time.

A completed handoff resets the counter. When you give or receive again and the handoff is confirmed, you start fresh. If you don't show up next time, you lose 10 points —same as the first time—, not more until you complete another handoff.

Your place on the list

What happens if you don't give

Regálalo works because people give and receive. If you only ask for a long time and never give anything, gradually donors see you less when they choose who to deliver to.

1month asking without giving
You appear lower on the list

When a donor looks at who requested their item, you're still there, but lower down. People who also give to the community appear ahead of you.

2months asking without giving
Your request isn't shown to donors

If two months pass and you still haven't given anything, your request stops appearing on donors' lists when they choose a recipient.

A single donation brings you back right away. As soon as you give something, you appear normally to donors again, no matter how long you hadn't given anything.

"No lo vendo, lo regalo."

Give what you don't need and your reputation will take care of you.